James Welch Food — Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking on jameswelchfood.co.nz (the “Site”). The Site is operated by James Welch Food, a registered trading name of The Bespoke Food Group Limited.
1. Personal Information We Collect
When you visit the Site, fill out our In-Home Dining Inquiry Form, or purchase tickets to a Private Table event, we collect specific information from you, including:
-Contact Data: Your name, email address, phone number, and location/suburb.
-Event & Dietary Data: Guest counts, occasion details and any severe food allergies or dietary restrictions you disclose to us.
-Payment Information: When purchasing tickets, your payment data is processed directly by our secure payment gateway (Squarespace Payments). We do not store or have access to your full credit card numbers on our servers.
2. How We Use Your Personal Information
We use the personal information we collect generally to:
-Fulfill bookings, design custom culinary menus, and communicate directly with you regarding your scheduled events.
-Process secure transactions and issue automated booking receipts.
-Send you exclusive early-access email updates regarding upcoming Private Table event dates (only if you have opted in).
3. Sharing Your Personal Information
We value your privacy and never sell your personal data. We only share your Personal Information with trusted third-party service providers to help us run our platform.
-We use Squarespace to power our website architecture.
-We use Squarespace Payments to manage secure financial transaction compliance.
-We may disclose data if required to do so by New Zealand law or to protect our legal liabilities.
4. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you, or ask for it to be corrected or deleted. You can exercise this right at any time by contacting us directly at info@jameswelchfood.co.nz.